RETURN AND REFUND POLICY

REPLACEMENT POLICY

Thanks for shopping with Queens Quinoa. If you are not entirely satisfied with your purchase, we're here to help. All replacements are at the sole discretion of Queens Quinoa, upon due verification and confirmation carried out by the team.

REPLACEMENT

• Eligibility for a replacement will only be considered in case you have received a product which was damaged in terms of packaging.
• In case you are eligible, the product should be unused and in the same condition that you received it. Your item must be in its original packaging.
• Additionally, your item needs to also have the receipt or proof of purchase (email invoice will also be considered valid).
• In case you are eligible, we will send you the replacement unit in 5-10 working days.

CANCELLATIONS

• All cancellation requests must be initiated within 24 hours of placing
• In case your order has already been shipped, it will only be eligible for replacement if found damaged or unfit for consumption.

SHIPPING

The customer would be duly informed via an email about the date of the pick-up. They are expected to keep the products ready so that our delivery team can collect them at the earliest.

CONTACT US

For any questions related to returns, refunds and cancellations please contact us on +91 91661 55555 or email us on info@queensquinoa.com